Louisville, Ky. – March 1, 2016 – StandardAero received both “Customer Satisfaction” and “Program Investment” awards at the Rolls-Royce FIRST Network Recognition Reception, held on February 29 as part of Rolls-Royce’s attendance at this year’s HAI HELI-EXPO in Louisville, Kentucky. The awards recognize authorized maintenance service centers that provide MRO services for M250 helicopter engines. This is the unprecedented seventh year in a row that StandardAero has received the Customer Satisfaction award at the annual Rolls-Royce FIRST Network Recognition Reception.
The Rolls-Royce Customer Satisfaction Award recognizes those facilities with the highest customer satisfaction ratings based on customer letters, performance, likelihood to recommend scores, 3rd party monitoring and customer surveys.
The Rolls-Royce Program Investment Award recognized StandaradAero for its significant investment to support the repair of Rolls-Royce M250 engines and component parts. Specifically, StandardAero was recognized for the company’s five million dollar investment to enhance and completely upgrade its Plating Facility to the highest industry standards.
“We are thrilled to continue our long winning streak for these prestigious awards,” said Manny Atwal, Vice President, Helicopters, StandardAero. “The customer satisfaction award is the most gratifying for our team, knowing that our efforts to provide outstanding services have been recognized and even more importantly — consistently acknowledged for the past seven years in a row.”
StandardAero has been a long-time, legacy partner servicing the Rolls-Royce M250 engine for nearly 50 years and is one of the oldest, largest and broadest capability organizations in the Rolls-Royce FIRST Network.
Visit StandardAero at Booth 2710 at the annual HAI Heli-Expo March 1-3 in Louisville, Kentucky.
StandardAero is one of the world’s largest independent providers of services including engine and airframe maintenance, repair and overhaul, engine component repair, engineering services, interior completions and paint applications. StandardAero serves a diverse array of customers in business and general aviation, airline, military, helicopter, components, energy and VIP completions markets. The company celebrated its 100th year of industry leadership in 2011. StandardAero is owned by and partnered with Veritas Capital, a leading private equity firm headquartered in New York City. Veritas invests in companies that provide critical products and services to government and commercial customers worldwide including those operating in aerospace & defense, healthcare, technology, national security, communications, energy and education. More information can be found on the company’s web site at www.standardaero.com.