Winnipeg, Canada — Landmark Aviation/Standard Aero has implemented a national toll-free number for its Mobile Service Team (MST) network, a national network of MRO field-service engineers who offer on-site consultation, line and on-wing troubleshooting and repair services for business aircraft operators. The number is 1-877-GO-MST-99 (1-877-466-7899).
“With our MST network we are able to offer real-time, on-site service for customers in urgent need of engine and aircraft repairs,” said Greg Haywood, Director of Field Service Programs for Landmark Aviation/Standard Aero. “Now with the implementation of the 1-877-GO-MST-99 number, customers have a simple, efficient way of contacting us for immediate troubleshooting and repairs coordinated from a centralized location.”
Landmark Aviation/Standard Aero MST teams are based in Phoenix, West Palm Beach, Chicago, Houston, Denver, Van Nuys and Islip (Long Island) NY.
“We plan to add additional strategic MST locations over time in order to offer a comprehensive network of repair services for our customers,” added Haywood.
The MST call center will officially launch January 28, just in time for the Super Bowl and the FBR Open Golf Tournament, both of which will be held in Phoenix this year.
Standard Aero and Landmark Aviation, Dubai Aerospace Enterprise (DAE) Engineering companies with $1.3 billion in combined annual revenue, specialize in engine maintenance, repair and overhaul, and nose-to-tail services that include airframe, interior refurbishments and paint for business and general aviation, air transport, and military aircraft. Associated Air Center produces luxury and VIP interiors for transport size aircraft. The companies, part of the DAE Engineering division, form a global services network of 12 primary facilities in the U.S., Canada, Europe, Singapore and Australia, with an additional 14 regionally located service and support locations.
DAE is a fast developing global aerospace, manufacturing and services corporation made up of six divisions – Airports, Capital, Engineering, Manufacturing, Services and University.
Headquartered in Dubai, the group is growing through a series of phased developments and acquisitions to become a global player and to produce an integrated aerospace cluster, based at Dubai World Central – the new 140 square kilometer airport and logistics city. It is forming international partnerships at the highest level of industry with the aim of establishing one of the most innovative and successful businesses in the global aerospace industry within the next decade.
DAE’s shareholders include EMAAR, ISTITHMAR, Dubai Airport Free Zone Authority (DAFZA), Dubai International Capital, DIFC Investments LLC, the Government of Dubai and AMLAK Finance.