This Privacy Policy was last updated August 18, 2025.
Your privacy is important to us. We respect the privacy rights of all individuals and we are committed to handling personal data responsibly and in accordance with applicable laws. This Privacy Policy is the notice that explains our collection, use, and disclosure of personal data, also referred to as personal information, in connection with our business customers and commercial activities, job applicants and candidates for work with StandardAero and affiliates. This privacy notice applies to StandardAero Aviation Holdings, Inc. and to all of our affiliates and subsidiaries (“StandardAero”). References to the term “services” in this notice include our website(s) and application(s), and the features and functionalities on them. While StandardAero strives to take reasonable measures to protect your information, this privacy notice is not a contract and does not create any contractual rights or obligations, nor shall be read to create any express or implied promise or contract for employment.
StandardAero services are generally intended for and provided to businesses and other organizations, and not individual consumers.
The personal data we collect depends on how you interact with us.
We collect information about you from different sources and in various ways including information you provide directly, information collected automatically, information from third-party data sources, and data we infer or generate from other data.
The type of information we collect about you depends on your particular interaction with us, and may include, but is not limited to, the following information:
When you use our services or visit our locations, we collect some information automatically. For example:
We infer new information from other data we collect, including using automated means to generate information about your likely preferences or other characteristics (“inferences”). For example, we infer your general geographic location (such as city, state, and country) based on your IP address.
We also obtain the types of information described above from third parties. These third-party sources include, for example:
When you are asked to provide personal data, you may decline. And you may use web browser or operating system controls to prevent certain types of automatic data collection. But if you choose not to provide or allow information that is necessary for certain services or features, those services or features may not be available or fully functional. We and our service providers may combine and or append the types of information described above to our existing information to better understand your interests and to provide more relevant content and services.
We, our service providers, and third parties, use cookies, web beacons, and other tracking technologies (collectively, “Technologies”) to collect personal and other data, including Internet and network activity, geolocation data, and device information.
Cookies are small text files placed by a website and stored by your browser on your device. A cookie can later be read when your browser connects to a web server in the same domain that placed the cookie. The text in a cookie contains a string of numbers and letters that may uniquely identify your device and can contain other information as well. This allows the web server to recognize your browser over time, each time it connects to that web server.
Web beacons are electronic images (also called single-pixel or clear GIFs) that are contained within a website, application or email. When your browser opens a webpage or email that contains a web beacon, it automatically connects to the web server that hosts the image (typically operated by a third party). This allows that web server to log information about your device and to set and read its own cookies. In the same way, third-party content on our websites (such as embedded videos, plug-ins, or ads) results in your browser connecting to the third-party web server that hosts that content. Web beacons can placed be in our email messages or newsletters to tell us if you open and act on them.
An embedded script is programming code that is designed to collect information about your interactions with the services. It is temporarily downloaded onto your computer from our web server or a third party with whom we work, is designed to be active only while you are connected to the service, and is deleted or deactivated thereafter.
Other technologies that may operate similarly to cookies or web beacons may be used to collect information about you or your device when using our services.
We, our service providers, and third parties use Technologies on our website and services to collect personal data. Personal data about your online activities may also be collected over time and across different websites or online services.
We and our service providers use personal data collected from Technologies for a variety of purposes, such as to store your preferences and settings, enable you to sign-in, analyze how our websites and applications perform, track your interaction with the site or app, develop inferences, deliver and tailor interest-based advertising and recruiting, combat fraud, and fulfill other legitimate purposes. We and our service providers may also disclose the personal data we collect or infer with others to assist with these purposes.
Companies acting as third parties (“Third-Party Partners”) use personal data collected from Technologies for our purposes and other purposes. We work with these Third-Party Partners for a variety of purposes, including analytics, personalization, fraud, security, and interest-based recruiting and advertising. These Third-Party Partners may use and combine this data across multiple sites for their own and third-party purposes. This privacy notice does not cover any use of information that such third parties themselves may have collected from you (e.g., type of browser, operating system, domain name, day and time of visit, page(s) visited) or the methods used by the third-parties to collect that information (e.g., cookies, web beacons and clear gifs). For example, we use Google Analytics on our website to help us understand how users interact with our website; you can learn how Google collects and uses information at www.google.com/policies/privacy/partners. Some of the data disclosures to these Third-Party Partners may be considered a “sale” or “sharing” of personal data as defined under certain U.S. state laws. Please see Choice and Control of Personal Data and its subsection Do Not Sell or Share My Personal Data below for more details.
There are a range of cookie and Technology related controls available through browsers, mobile operating systems, and elsewhere. See the section covering Choice and Control of Personal Data below for details.
You may use web browser or operating system controls to prevent certain types of automatic data collection. But if you choose not to provide or allow information that is necessary for certain services or features, those services or features may not be available or fully functional.
This section describes the purposes for which we use personal data and the legal basis under applicable law pursuant to which we process it.
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Purposes of Use |
Categories of Personal Data |
Legal Basis for Processing (EEA, EU, UK only) |
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Provide services. To provide and deliver our services, including troubleshooting, and improving services. |
Contact information, demographic data, content and files, inferences, preferences and opinions, identifiers and device information, usage data, sensor data, contents of communications, inferences Sensitive Information: account login information: government identification |
Legitimate Interest Performance of a contract Consent |
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Business operations. To operate our business, such as billing, accounting, improving our internal operations, securing our facilities and systems, detecting fraudulent or illegal activity, and meeting our legal obligations. |
Contact information, demographic data, content and files, identifiers and device information, usage data, inferences, preferences and opinions, security camera footage, contents of communications, Sensitive Information: account login information, government identification |
Legitimate Interest Performance of a contract |
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Customer support. To provide customer support and respond to your questions. |
Contact information, demographic data, content and files, identifiers and device information, usage data, inferences, preferences and opinions, contents of communications Sensitive Information: account login information |
Legitimate Interest |
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Human Resources Operations. To recruit and hire individuals, to verify identity and work/education history, and to meet legal obligations related to hiring and security. |
Contact information, demographic data, content and files, inferences, preferences and opinions, education and work history, identifiers and device information, usage data, sensor data, inferences Sensitive Information: account login information: contents of communications, criminal and other legal action history, drug/alcohol test results, government identification |
Legitimate Interest Consent |
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Communications. To send you information, including confirmations, invoices, technical notices, updates, security alerts on the hiring process, and support and administrative messages. |
Contact information, demographic data, contents of communications, content and files Sensitive Information: account login information |
Legitimate Interest |
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Marketing, Outreach and Advertising. To communicate with you about new services, offers, promotions, rewards, contests, upcoming events, and other information about our services and those of our selected partners, job fairs, internships, hiring or careers related opportunities. |
Contact information, demographic data, content and files, identifiers and device information, usage data, inferences, preferences and opinions, contents of communications Sensitive Information: account login information |
Legitimate Interest Consent |
Where applicable, we rely on one or more of the following legal bases:
We may also use your personal data for other purposes if they are reasonably expected, incidental to those described in this privacy notice, or as otherwise disclosed to you with your consent or as permitted or required by applicable law.
We disclose personal data as we determine necessary to complete your transactions or provide the services you have requested, or as authorized with your consent, such as complete the recruiting and hiring processes. In addition, we disclose each of the categories of personal data described above, to the types of third parties described below, for the following business purposes:
Personal data is also disclosed to Third-Party Partners as further described in the Cookies, Web Beacons, and Other Technologies section above.
We may provide links or references to services provided by third parties whose privacy practices differ from ours. If you visit or use those services, or provide personal data to any of those third parties, their privacy notices will apply to any data shared with or collected by them.
We may disclose de-identified or aggregated information where permissible by applicable law and strive to take commercially reasonable steps to maintain it in such a de-identified or aggregated form.
We provide a variety of ways for you to control the personal data we hold about you, including choices about how we use that data. In some jurisdictions, these controls and choices may be enforceable as rights under applicable law.
If you wish to access, correct, or delete personal data about you that we hold, please see the Privacy Rights section below or you may also CONTACT US for more information.
You can choose whether to receive marketing communications from us by email, SMS, physical mail, and telephone. If you receive promotional email or SMS messages from us you can opt-out of receiving such communications from us at any time by following the instructions provided in that message, replying “STOP”, or by contacting us as described in the Contact Us section below. Please note that even if you opt out of receiving promotional emails, text messages or other communications, we and our agents, vendors, and service providers may continue to send you non-promotional e-mails and text messages and other types of communications, such as surveys or those mandatory to provide our services, as permitted by law.
To opt-out from having personal data we collect from you in connection with our services used for targeted advertising, you can use the “Cookie Preferences” banner controls available through our website at the bottom of every page to decline advertising-related Technologies; or other options may also be available to help reduce targeted advertising, but may not prevent having personal data we, and the Third-Party Partners we work with, collect from you being used for targeted advertising. These options include:
All of the options in this section are specific to the device or browser you are using. If you access our services from other devices or browsers, take these actions on those devices and browsers as well.
Some laws define “sell” and “share” very broadly, and some of our data sharing described in this privacy notice may be considered a “sale” or “sharing” under those definitions. In particular, Third-Party Partners may collect identifiers, device information, and usage data through our website and services, including as further described in the Cookies, Web Beacons, and Other Technologies section above.
If you do not wish for us to “sell” personal information, or “share” personal information for targeted advertising purposes, please utilize the Cookie banner controls. If you opt-out using these choices, we will take steps to stop disclosing personal data in ways that are considered a “sale” or “sharing” (for targeted advertising) for which opt-out rights are required under applicable law. However, we will continue to disclose personal data to service providers and others as allowed by applicable law.
Most email clients have settings that allow you to prevent the automatic downloading of images, including web beacons, and the automatic connection to the web servers that host those images.
If you use our services through an Apple, Inc. (“Apple”) Device or an Android/Google Device, we may offer Face ID/Touch ID or Face Unlock/Fingerprint Unlock for such devices as an alternative log-in method to password. We are only notified as to whether the authentication was successful and cannot access the Face ID or Touch ID nor the Face Unlock or Fingerprint Unlock or the data associated with the use of such capabilities. For more details, see Apple’s iOS Security Guide at: https://www.apple.com/business/docs/iOS_Security_Guide.pdf; see Google/Android’s Security Guide at https://source.android.com/security.
This section VI applies only to individuals in the countries or jurisdiction which grant the rights described within this section and will apply only in certain circumstances. When requests are received, we intend to take reasonable steps to verify the identity of the requestor prior to fulfilling a request. The verification steps may vary depending on the sensitivity of the personal data related to the request.
Where we receive a request to exercise one of these rights, we will provide information on the action we take on the request without undue delay but this time may be extended in certain circumstances, for example, where requests are complex or numerous. We generally do not charge a fee for a request; however, we may charge a small administration fee to respond to a request as allowed by applicable law and in certain exceptional circumstances.
Except for the automated controls described in this privacy notice, if you send us a request to exercise your rights or these choices, to the extent permitted by applicable law, we may decline requests in certain cases. For example, we may decline requests where granting the request would be prohibited by law, could adversely affect the privacy or other rights of another person, would reveal a trade secret or other confidential information, or would interfere with a legal or business obligation that requires retention or use of the data. Further, we may decline a request where we are unable to authenticate you as the person to whom the data relates, the request is unreasonable or excessive, or where otherwise permitted by applicable law. If you receive a response from us informing you that we have declined your request, in whole or in part, you may appeal that decision by submitting your appeal using the CONTACT US information at the bottom of this notice.
If the processing of personal data about you is subject to the laws of the European Economic Area, Switzerland, or the United Kingdom, you have certain rights with respect to that data:
To make such requests, please use our data request form or the CONTACT US information at the bottom of this notice. You also have the right to lodge a complaint with a supervisory authority, but we encourage you to first contact us with any questions or concerns.
We rely on different lawful bases for collecting and processing personal data about you, for example, with your consent and/or as necessary to provide the services you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests.
If you are a California resident and the processing of personal information (hereinafter referred to as “personal data”) about you is subject to the California Consumer Privacy Act (CCPA), you have certain rights with respect to that information.
At or before the time of collection, you may have a right to receive notice of our practices, including the categories of personal information and sensitive personal information to be collected, the purposes for which such information is collected or used, whether such information is sold or shared, and how long such information is retained. You can find those details in this notice by clicking on the above links.
Subject to verification of your request, you may exercise your privacy rights listed below in relation to the personal data we have collected about you.
You may make such requests by submitting our data request form, mail or email found in the CONTACT US section of this privacy notice or calling 866-727-4714 to submit a deletion or correction request. Further, to provide, correct, or delete specific pieces of personal data we will need to verify your identity. The verification process and requirements may vary based on the type of request and the sensitivity of the personal data.
You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights under the CCPA. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us. Even with a designated agent or representative, we will only provide your personal data related to an access request directly to you unless you contact us and direct us in writing to provide the data to another individual or business.
Some California laws define “sell” and “share” very broadly, and some of our data sharing described in this privacy notice may be considered a “sale” or “sharing” under those definitions. In particular, Third-Party Partners may collect identifiers and device information and usage data through our website and services, including as further described in the Cookies, Web Beacons, and Other Technologies section above and should be used to manage such “sales” or “sharing”. We do not knowingly sell or share the personal data of minors under 16 years of age.submittin
The personal data we collect may be stored and processed in your country or region, or in any other country where we or our affiliates, subsidiaries, or service providers process data, some of which may have laws that offer different levels of data protection than the country in which you reside. Currently, we primarily use data centers in Canada, the United States and the United Kingdom. We take steps to process and protect personal data as described in this notice wherever the data is located.
We transfer personal data from the European Economic Area (EEA), United Kingdom (UK), and Switzerland to other countries, some of which have not been determined by the European Commission to have an adequate level of data protection. When we do so, we use legal mechanisms, including contracts and adequacy decisions, to help ensure your rights and protections. To learn more about the European Commission’s decisions on the adequacy of personal data protections, please visit: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en.
We retain personal data for as long as necessary to provide the services and fulfill the transactions you have requested, comply with our legal obligations, resolve disputes, enforce our agreements, and for other legitimate and lawful business purposes. Because these needs can vary for different data types in the context of different services, actual retention periods can vary significantly based on criteria such as user expectations or consent, the sensitivity of the data, the availability of automated controls that enable users to delete data, and our legal or contractual obligations.
We take reasonable and appropriate measures, including the use of a variety of security technologies, to help protect personal data from unauthorized access, use, disclosure, alteration, and destruction.
To help us protect personal data, we request that you use a strong password, never share your password with anyone, and never use the same password with other services or accounts.
We will update this privacy notice when necessary to reflect changes in our services, how we use personal data, or the applicable law. When we make changes to the notice, we will revise the “Last Updated” date at the top of the privacy notice. If we make material changes to the notice, we may provide you with additional notice or obtain consent regarding such changes as may be required by law.
If you have a privacy inquiry, concern or wish to exercise your privacy rights, please contact us:
Click here to send us an email
OR
StandardAero
Legal Department – Attn: Privacy
6710 N. Scottsdale Rd., Ste 250,
Scottsdale, AZ 85253
These Standard Terms and Conditions of Sale for Services (“Terms”), together with the terms of sale of the maintenance, repair and overhaul services (“Services”) as set forth in StandardAero’s catalog, quotation document, or other StandardAero communicated offer document (“Offer”) where applicable, will comprise the entire agreement between the Parties (“Agreement”) for Services on Customer’s components or accessories (collectively “Components”). “Customer” refers to the entity listed on StandardAero’s Offer. StandardAero and Customer may be individually referred to as a “Party” or collectively as “Parties”.
1. StandardAero Affiliates These Terms apply to StandardAero Component Services, and its affiliates named herein, all collectively referred to as “StandardAero”:
Components:
Accessories:
Each Offer shall be deemed a separate contract between the Parties named therein. The Parties acknowledge and agree that any one StandardAero entity shall have no liability nor incur any obligation or be responsible for any failure of any other StandardAero entity to perform its obligations.
2. Terms Acceptance of StandardAero’s Offer shall constitute Customer’s acceptance solely of the Agreement. The Agreement is applicable to all purchase orders or repair orders (an “Order”) placed by the Customer for Services. StandardAero hereby objects to any terms and conditions accompanying any Order or any terms included in Customer’s request for proposal, request for quote, acceptance, acknowledgement, pre-printed on the Customer’s standard form or provided by the Customer in any other manner that deviate from or supplement the provisions of the Agreement and the Customer agrees that any terms and conditions deviating from or supplementing the Agreement are non-binding and deemed to be null and void.
3. Order of Precedence Conflicting Provisions Any ambiguity, conflict or inconsistency between the documents comprising the Agreement shall be resolved according to the following order of precedence: (i) these Terms; (ii) StandardAero’s Offer, unless the Offer explicitly makes reference to a specific provision of these Terms to be deviated from.
4. US Government Orders (Applicable to any Services issued pursuant to any US Government Order where StandardAero is a subcontractor) All Services provided by StandardAero are commercial as defined in FAR 2.101. Upon request, StandardAero will provide its commerciality justification. Accordingly, StandardAero claims exemption from FAR 52.219 Small Business pursuant to 52.219-9(j). Additionally, except with respect to EB Airfoils, LLC, StandardAero claims exemption from FAR 52.222-41 Service Contract Act pursuant to 24 CFR 4.123(e)(2)(1)(A). Services provided under such US Government Orders will be pursuant to FAR 52.212-4. In accordance with FAR 12.302, StandardAero requires terms and conditions in any contract or award be tailored to reflect StandardAero’s Terms contained herein. Namely, the standard clauses applicable to 52.212-4 shall be modified as follows:
In the event FAR 52.212-4 is not applicable, in any event, StandardAero shall apply the above modifications to any like terms within such contract or award.
5. General Procedure StandardAero will perform the Services in accordance with the Agreement. Upon issuance of StandardAero’s Offer, Customer has seven (7) days to provide acceptance. If after fourteen (14) days acceptance and approval to proceed with the Services is not obtained from Customer, StandardAero may at its sole discretion either: (1) ship the Component(s) back to the Customer at Customer’s sole expense; or (2) StandardAero shall charge reasonable storage and handling Either option will be due and payable by Customer upon the issuance of an invoice by StandardAero. Additionally, Customer shall be responsible for any cleaning and inspection fees. StandardAero has no obligation to perform Services and may reject any Order for Services, including but not limited to, circumstances where StandardAero is not authorized to perform under its applicable OEM authorization(s) or by the applicable aviation authority. When Services are complete on the Components and the Customer is notified (“Redeliver(y)”), StandardAero will provide Customer with copies of all completion records required by the applicable aviation authority (“Approved Aviation Authority”). Such records shall be maintained for the shorter of two years from the completion of Services or the applicable airworthiness records retention requirement. All other work records are proprietary to StandardAero and shall not be available for distribution.
6. Shipping Terms Customer will deliver the Components to the designated StandardAero repair facility Delivered Duty Paid (“DDP” Incoterms 2020). Customer will act as the importer of record (“IOR”) and, in any case, Customer is responsible for any and all shipping costs (including any import/export duties, import/ export clearance costs, tariffs, applicable taxes, and insurance) to deliver Components to the relevant StandardAero facility. As IOR, Customer may register as a non-resident importer or if the Customer has a US registered site, the Customer’s US site may act as the IOR. StandardAero will Redeliver the Components to Customer ExWorks (“EXW” Incoterms 2020) at StandardAero’s facility dock. Customer is responsible for any and all shipping costs (including any import/export duties, import/ export clearance costs, tariffs, applicable taxes, and insurance) to deliver Components from StandardAero’s facility dock to Customer’s facility.
If StandardAero agrees in writing to act as IOR, at its so election and discretion, which can be withheld for any reason, StandardAero may utilize a variety of measures to import the goods. All shipping instructions must be agreed to in writing prior to the inbound shipment. Depending on the transaction, the follow instructions may apply:
To facilitate shipments, Customer shall provide a commercial invoice, or the documentation acceptable in place of a commercial invoice, with the entry and before release of the goods is authorized. The commercial invoice or other acceptable documentation shall contain: 1) an adequate description of the Component(s) including, at a minimum, the part number, serial number, and correct country of origin; 2) the quantity of Component(s) sent; 3) the value or approximate value of the Component being sent (e.g. depreciated book value or inventory value); and 4) the appropriate eight-digit subheading from the Harmonized Tariff Schedule as per the International Convention on the Harmonized Commodity Description and Coding System done at Brussels on 14 June 1983 and its amendments. Additionally, Customer shall obtain a Certificate of Origin or Certificate of Airworthiness (if applicable) from the OEM and provide it to StandardAero. Notwithstanding any Incoterms stated herein, in the event that Customer provides a faulty shipping container and StandardAero repairs such container to return the Component, or Customer requires StandardAero to use a shipping container that has been found to not meet StandardAero’s packing specifications, Customer accepts all liability for any loss or damage in transit including for packaging of the Component.
7. Receipt of Parts StandardAero’s signature or electronic confirmation of a shipment delivery is not confirmation of the Components received. Notwithstanding the Incoterms, if the Customer sends in multiple purchase orders along with the Components, or sends a batch shipment of Components, that are not to be inducted by StandardAero for immediate processing due to scheduling capacities, the storage and risk of loss remains with Customer until the Component is properly received and inducted into work in progress (WIP) and may be subject to storage fees. Receipt by StandardAero is confirmed solely when actual items listed in the shipment documents have been visually and physically verified as received within StandardAero’s facility. StandardAero will not be liable for discrepancies between the shipping documents and the Components If available, videography will be used to substantiate any such discrepancy.
8. Exchanges (option at StandardAero’s sole discretion) If Customer is offered an exchange as part of a contract or regular business and Customer declines the exchange it shall be considered an Event of Force Majeure. If such removed parts or Components are later scrapped, condemned or determined to be non-repairable, the parts or Components will be disposed of and Customer will pay the then current market price for the replacement part, less any applicable exchange fee previously If there is a permanent exchange of any part or Component, Customer and StandardAero warrants that their respective titles will be free and clear of all encumbrances for any exchanged item and each shall deliver to the other all documents necessary to transfer title and release any encumbrances. Title to parts and material furnished by StandardAero will pass to Customer upon incorporation in the Components and, simultaneously, title to the parts replaced will pass to StandardAero. StandardAero will return all non-repairable or non-conforming parts upon Customer’s written request, provided that Customer will pay all costs of the return, including without limitation, any and all taxes, duties, imposts and tariffs levied on the value of the returned items (irrespective of the Incoterms listed herein).
9. Prices/Payment Unless stated otherwise on StandardAero’s Offer, StandardAero’s prices for Services are in U.S. Dollars and are subject to change with prior notification to Pricing is applicable to all Orders Redelivered in the current calendar year. Orders that carry over to a subsequent calendar year will be subject to price increases. Prices are based on best available parts and material pricing at the time of Offer. Due to ongoing global trade fluctuations, suppliers may issue tariff related price adjustments, sub-charges, or pass throughs (“Tariff Related Costs”) that are not known or published at the time of the Offer. In the event such Tariff Related Costs are assessed against StandardAero, StandardAero reserves the right to adjust its final invoice accordingly. Any Service that is not priced in the Offer will be invoiced at StandardAero’s standard pricing rates and/or catalog pricing. Unless otherwise stated in the Offer, payment of all invoices is due NET 30 and will be paid by wire transfer as stated on StandardAero’s invoice, immediately available for use and without set-off. Should there be a delay of payment, without prejudice to its other rights and remedies under the Agreement and/or at law, StandardAero has the right to charge interest, compounded daily, on any amounts (including the late fee) not paid when due. The interest will accrue from the 15th day after the payment was due at a rate 2% above the annual prime interest rate, as determined by Wall Street Journal (WSJ) or its successor entity, on each day the payment is delinquent. The interest payment will be due and payable on the first day of each month after interest begins to accrue until full payment of the amount due is made. Credit terms may be granted upon completion of a satisfactory credit check. If Customer’s account becomes delinquent, Customer will grant StandardAero commercially acceptable assurances of payment. StandardAero reserves the right to withdraw or make modifications to credit terms at its sole discretion.
10. Taxes Other than taxes StandardAero owes on monies earned, Customer agrees to pay all taxes, duties, tariffs, fees, charges or assessments of any nature that are assessed or levied in connection with the Customer shall indemnify and hold StandardAero harmless from the payment or imposition of any tax or levy imposed on any Services, plus penalties, interest, and reasonable attorney’s fees connected with the imposition of any such tax or levy.
11. Trade Compliance (Export Control Regulations) The Components that are the subject of this Agreement and related technology are subject to export and re- export restrictions under U.S. and other countries’ export control regulations, including without limitation the U.S. Export Administration Regulations, U.S. Department of State, Directorate of Defense Trade Controls (ITAR), regulations of the S. Office of Foreign Asset Controls and comparable laws and regulations of other countries, which may require U.S. or other government approval for any re-export or retransfer (“Export Control Regulations”), and Canadian Export Control Regulations. Customer warrants that it (1) will adhere to and comply with (a) all applicable Export Control Regulations and (b) any applicable terms, conditions, procedures and documentation requirements made known to Customer that may be promulgated by StandardAero from time-to-time to comply with the Export Control Regulations; (2) will not, directly or indirectly through a third-party, ship StandardAero materials to Cuba, Iran, North Korea, Syria, Sudan or any other country subject to trade embargoes in violation of Export Control Regulations. Customer acknowledges that StandardAero will not proceed with a shipment when StandardAero knows that the products in that shipment are destined for a sanctioned country. Customer warrants and will undertake the process of securing all required export licenses when contractually obligated to do so. Customer represents that neither Customer nor any of its principals, officers, or directors, or any person or entity known to Customer to be directly involved in this transaction as freight forwarder, customer, end-user, consultant, agent or otherwise is designated on any of the U.S. government restricted parties lists, including without limitation the U.S. Commerce Department Bureau of Industry and Security Denied Persons List, Entity List or Unverified List, the U.S. Treasury Department Office of Foreign Asset Controls Specially Designated National and Blocked Persons List or the U.S. State Department Directorate of Defense Trade Controls Debarred Parties List or restricted parties lists of any country having jurisdiction over Customer or the transaction involving the goods that are the subject of this document or related technology.
12. Anti-Boycott Provisions Customer will not request of StandardAero information or documentation where the purpose of such request is to support, give effect to or comply with a boycott of any country in contravention of the laws or policies of the United States, including but not limited to the Arab League boycott of StandardAero hereby rejects any such request by Customer and will report receipt of any such request to the relevant U.S. government office, as required by law.
13. Excusable Delays and Force Majeure Customer will excuse StandardAero and its subcontractors/suppliers from, and StandardAero and its subcontractors/suppliers will not be liable for, any delay in performance due to causes beyond StandardAero’s or its subcontractors/suppliers reasonable control, including but not limited to: (1) war, warlike operations, armed aggression, insurrection, riots; (2) fires, explosions, collapse of building or any other peril or accident; (3) any acts of a Government, governmental priorities, allocation regulations or orders; (4) acts of God (including but not limited to floods, earthquakes, tropical storms, tornados, or other inclement weather) or of the public enemy; (5) failure of or delays in transportation; (6) epidemics, pandemics, public health emergencies or quarantine restrictions; (7) inability to procure materials, equipment or parts including unavailability of Original Equipment Manufacturer (“OEM”) parts or other supply chain disruptions; (8) labor troubles causing cessation, slowdown, work stoppage or interruption of work; (9) work stoppages resulting from any of the events stated herein; (10) a change in applicable law after the effective date of the Agreement; (11) approval, passing, enactment or changing of sanctions laws, export/import control laws or related regulations that impact or constrain the performance of the obligations of StandardAero or any of its supplier or vendors; and/or (12) delays of any type that are caused by Customer (each, and “Event of Force Majeure”). In addition, an Event of Force Majeure shall include capacity interruptions caused by surge or bulk shipments (“Surge”) that have not been coordinated or forecasted by Customer with StandardAero prior to delivery to StandardAero’s facility or resulting from the events listed herein or other global conditions. For purposes of this clause, “Surge” shall be defined as any fluctuation of volume greater than 10% of normal StandardAero may invoice Customer for all completed Services as well as any equitable adjustments that may be reasonable under the circumstances.
14. Customer Delays and Work Stoppages (a) If Customer causes a delay, StandardAero may stop Services on Customer Components, which may result in a greater than day-for-day delay in the completion of Components may be placed in storage in accordance with Articles 25, 27, and 28. (b) Once an Order is accepted by StandardAero, such Order may not be cancelled or postponed. If Customer causes any postponement or stoppage of Services, Customer will be liable to StandardAero for any postponement costs associated with the work stoppage including but not limited to handling, reasonable storage fees, inspections and preservation costs. Customer agrees that such postponement charges will be invoiced monthly and invoices are due and payable when received by Customer. Customer further understands that the Services will not be resumed until such invoices are paid in full. Upon lifting of the work stoppage, StandardAero will assess the impact to the Redelivery schedule and provide Customer with a new Redelivery date.
15. Warranty StandardAero warrants that, for a period of one year after the date of Redelivery, the Services will be free from defects in workmanship. A defect shall mean the failure of a Component serviced by StandardAero to function in accordance with the OEM’s requirements due to StandardAero’s workmanship. No warranty is given for new parts embodied by StandardAero. StandardAero will pass through to Customer any available manufacturer parts warranty and will use commercially reasonable efforts to assist Customer with administration of such warranty claims. StandardAero disclaims all liability for any Customer furnished parts or material (including, but not limited to, any parts embodied in the unit and reused during the performance of Services) provided by Customer. To the extent that a part incorporated into the Services is designed and manufactured by StandardAero, the OEM requirements may be substituted by StandardAero with the applicable airworthiness authority’s requirements and StandardAero warrants the material of the manufactured part for a period of one year after the date of Redelivery. If used serviceable material (“USM”) is utilized by StandardAero in the performance of Services, StandardAero warrants the USM will be free from defects for ninety (90) days after the date of Redelivery. If the Services performed do not meet this warranty, StandardAero will promptly, at StandardAero’s option, either (1) re-perform the defective Services; or (2) refund the repair price allocable to the defective Services. The warranty period on any such re-performed Services will be the unexpired portion of the original To obtain warranty coverage, defects in workmanship must be discovered within the warranty period and StandardAero must be given prompt notice in writing no later than 30 days from the date the Customer knew or should have known of the defect. The Component must be returned together with the applicable Offer and Order to StandardAero no later than 15 days after such notification is made. Customer must make any previously attached or related parts available to StandardAero upon request to assist in determining the cause of the defect. StandardAero shall not provide warranty coverage for defective products that are sent for investigation or repair to a third-party without StandardAero’s prior written consent. Shipments shall be prepaid by Customer. StandardAero will reimburse Customer for reasonable freight charges Customer incurs for return of parts to StandardAero’s facility for valid warranty claim repairs. In the event that a warranty claim is denied, the Component shall be returned to Customer ExWorks (“EXW” Incoterms 2020) at StandardAero’s facility dock and the cost of disassembly and reassembly to disclose the claimed defect and the cost of preparation of any technical report shall be borne by Customer at StandardAero’s current applicable hourly rates. THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL STANDARDAERO BE RESPONSIBLE FOR INCIDENTAL, RESULTANT, CONSEQUENTIAL OR PUNITIVE DAMAGES. This warranty is granted only to Customer (the original party requesting Services- for clarification, warranty may not be requested by end users or subsequent buyers of a Component) and not assignable. StandardAero may deny warranty coverage if any one or more of the following warranty exclusions affect or apply to the Component or any part of a Component: (1) accident, abuse, misuse, neglect or wrongful act by Customer, its employees, agents or assigns affecting the Component or any part thereof and however occurring, including any consequence of any malicious act or sabotage; (2) use of parts not approved by StandardAero or the OEM; (3) failure to transport, store, install, operate, handle, test, maintain and/or repair the Component or any part thereof in accordance with the recommendations of the OEM (or StandardAero, if an accessory is manufactured by StandardAero) as stated in its manuals, service bulletins, airworthiness directives or written instructions; (4) alternations, modifications or repairs by anyone other than StandardAero; (5) loss or damage from external causes including foreign object damage (FOD), burglary, theft, environmental conditions, fire, or explosion; (6) loss or damage resulting from failure or improper operation of external systems; (7) loss or damage resulting from delay or failure on the part of the Customer to comply with any of its obligations under this Agreement; (8) loss, damage or failures attributable to prior maintenance, the lack of maintenance, and/or failures resulting from the maintenance performed or parts installed by persons other than StandardAero, or attributable to the condition of the Component regardless of whether such Component’s condition is patent or latent, known or unknown, to the Customer and/or StandardAero at the time such Component is delivered to StandardAero hereunder; and/or (9) any consequence of war, invasion, act of foreign enemy, hostilities (whether war declared or not), civil war, rebellion, revolution, insurrection, mutiny, riots, labor troubles, strike, lockouts, civil commotion, military or usurped power, or attempts at usurpation of power, acts of a group of malicious persons or person acting on behalf of or in connection with any political organization, conspiracy, confiscation, commandeering, requisition or destruction of or damage to property by order of any de jure or de facto or by any public authority, governmental priorities, allocation regulations or orders, epidemics, pandemics, public health emergencies, or quarantine restrictions.. Warranty claims shall be denied in the event the Customer is in material nonconformance with this Agreement or is in arrears for a period in excess of ninety (90) days from its payment terms.
16. StandardAero Indemnity StandardAero will indemnify Customer from third-party losses for bodily injury or death of any person caused solely by StandardAero’s grossly negligent performance of the Services. In order to obtain such indemnification, Customer shall promptly give notice of such claim (but no later than 30 days after Customer received notice of the claim); provided, however, StandardAero will not be required to indemnify Customer for any losses arising from Customer’s negligence or misconduct. The indemnification provided hereunder will be Customer’s sole and exclusive remedy for such third-party losses. StandardAero will indemnify Customer from and against all losses resulting in injuries or damages suffered by employees of StandardAero to the extent they arise from negligence in performance of the Services hereunder. The indemnities provided herein will expire at such time the Components are serviced by any other service provider or the warranty expires, whichever occurs For the purposes of this article, third-party shall not include any affiliate of Customer or a customer of Customer.
17. Customer Indemnity Customer will indemnify StandardAero from third-party losses for damage to or destruction of any property (including the Components) or any injury to or death of any person caused by: (1) the Customer’s negligence or willful misconduct; and/or (2) Customer’s or a third-party’s use, operation, repair, maintenance, or disposition of the Components and any claims related to use of customer furnished property utilized by StandardAero in the provisioning of the Services; provided, however, Customer will not be required to indemnify StandardAero for any losses caused solely by StandardAero’s gross negligence in its performance of the Services. Customer will indemnify StandardAero from and against all losses resulting in injuries or damages suffered by employees of Customer in connection with the employees’ employment with Customer in connection with such employee’s actions or inactions in fulfilling the obligations under the Agreement other than claims arising from injury to the employee as a direct result of StandardAero’s gross negligence in performance of the
18. Limitation of Liability The total liability of StandardAero will not exceed the dollar value of the price of the Services provided giving rise to the claim. Neither Party will be liable for indirect, special, incidental, punitive or consequential damages including, without limitation, loss of use, revenue whether as a result of breach of contract, warranty or any other claims at law or in equity including claims for fraud or tort. StandardAero shall not be responsible for any loss or damage resulting from unit value depreciation. This limitation of liability applies to the maximum extent permitted by applicable law and regardless of whether any liability arises from breach of contract, warranty, tort, by operation of law, or otherwise, however, this limitation of liability does not apply to instances of gross negligence (as defined by the governing laws of the state of New York) or willful misconduct. The customer hereby waives, and releases StandardAero from, any and all claims for any amount in excess of the amount specified in this Section.
19. Waiver of Claims Customer acknowledges that Services performed by StandardAero are conducted in accordance with the Original Equipment Manufacturer (“OEM”) or their suppliers’ technical data, manuals, and/or specifications (“OEM Specifications”). Such OEM Specifications are provided to authorized repair stations and StandardAero for the benefit of Customer. StandardAero makes no warranties as to the adequacy of the OEM specifications. Except for claims based on StandardAero’s failure to comply to such OEM Specifications as listed in Article 15 ( Warranty) specified herein, Customer shall waive any recourses against StandardAero, the OEM, or the OEM’s supplier and shall not assert any claims of any nature, against StandardAero, the OEM, or the OEM suppliers who provide manuals and/or specifications whether in contract, tort (including negligence or fault of any degree) or otherwise, including any special, incidental, consequential or punitive damages, or costs and expenses incurred in litigation or any other proceeding or action, whether or not such litigation is dismissed, directly or indirectly arising out of or in connection with StandardAero’s performance of the Services to the extent such claims arise out of the use of any of the OEM Specifications. ANY WARRANTY(IES) ELSEWHERE IN THESE TERMS ARE EXCLUSIVE AND CUSTOMER HEREBY WAIVES ALL OTHER REMEDIES, WARRANTIES, GUARANTEES OR LIABILITIES, EXPRESSED OR IMPLIED, WITH RESPECT TO THE OEM SPECIFICATIONS AND/OR CUSTOMERS DATA OR SPECIFICATIONS DELIVERED TO STANDARDAERO TO PERFORM SERVICES, ARISING BY LAW OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY OBLIGATION OR LIABILITY ARISING FROM NEGLIGENCE OR TORT OR WITH RESPECT TO FITNESS, MERCHANTABILITY, LOSS OF USE, REVENUE OR PROFIT, INTELLECTUAL PROPERTY INFRINGEMENT, OR FOR ANY OTHER DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL
20. Statutory Periods Customer agrees that any action in relation to an alleged breach of the Agreement shall be commenced within two years of the date of the breach, without regard to the date the breach is discovered. Any action not brought within the two-year time period shall be barred, without regard to any other limitations period set forth by law or
21. StandardAero Insurance StandardAero, at its expense, will maintain until Redelivery of the Components the following insurance coverage: Aviation Products Liability including Aviation Premises, Products and Completed Operations and Hangarkeepers Liability (coverage applicable only in the event of StandardAero’s negligence) for a Combined Single Limit Bodily Injury and Property Damage in the amount of $50,000,000 each occurrence (aggregate in respect of products liability).
22. Customer Insurance Customer shall, at its expense, procure, maintain and keep in full force and effect insurance to protect the value of the Components while in transit and during the care, custody or control of StandardAero. Additionally, Customer shall maintain, at its expense, and keep in full force a general liability policy with minimum limits of $50,000,000 per occurrence including for any incidents involving aviation accidents. Customer shall provide evidence substantiating such coverage at StandardAero’s request.
23. Confidentiality The Parties shall treat as strictly confidential all provisions of the Agreement and any information disclosed by one Party to the other in furtherance of the Agreement, with the exception that the receiving Party may share information in the following limited circumstances: (1) to its employees or professional advisors on a strictly need-to-know basis and only after, as applicable: (a) advising its such employees of the requirements of this provision; or (b) having any such third-party(ies) sign a non-disclosure agreement; (2) as may be required to be disclosed for an investigation by a governmental authority or other mandatory legal process only to the extent legally required and only after giving notice to the disclosing Party with sufficient time to allow that Party to commence a legal process to limit such disclosure; (3) is in the public domain through no breach of the confidentiality obligations contained herein; (4) was independently developed by the receiving Party supportable by documentation; or (5) to the extent reasonably required to be disclosed to commence, in furtherance of, or to enforce any rights or obligations of a Party under the Agreement or any judgment arising out of, any court proceeding or other dispute resolution proceeding related the Notwithstanding the foregoing, StandardAero may provide information about the Components and/or the Services performed to the aviation authority(ies) and/or to the OEM to the extent required by the applicable aviation authority(ies) or by StandardAero’s OEM authorization(s).
24. Termination Either Party may terminate the Agreement upon fifteen (15) days’ written notice for breach of any material provision, unless such breach is cured within the fifteen (15) days. StandardAero may terminate the Agreement immediately if Customer: (1) fails to make any of the required payments when due; (2) makes any agreement with Customer creditors due to Customer’s inability to make timely payment of Customer’s debts; (3) enters into compulsory or voluntary liquidation; (4) becomes insolvent; and/or (5) becomes subject to the appointment of a receiver of all or a material part of Customer assets. Upon any such termination, Customer will not be relieved of Customer’s obligation to pay for Services performed and Customer’s Components may be placed into storage in accordance with Article 27 (Disposition of Property and Storage Costs). In the event of changes to an OEM license or authorization, StandardAero, in its sole discretion, may: (i) renegotiate the Agreement with Customer (Parties to negotiate new terms within fifteen (15) days of said notice by StandardAero); or (ii) terminate the Agreement immediately. In no event may Customer terminate, postpone, cancel, or reschedule an Order once it has been accepted by
25. Risk of Loss Notwithstanding any other provision in the exchange of documents between the Parties and irrespective of the Incoterms or shipping terms listed in the Offer or Order, StandardAero and its subcontractors expressly disclaim any liability for loss or damage resulting from any Event of Force Majeure. To the extent permitted by law, Customer expressly waives any rights to claims under bailment principles. If such waiver is not permitted by law, Customer agrees that an Event of Force Majeure listed in these Terms fall outside a duty of reasonable or ordinary care to protect the goods.
26. Risk of Repair Due to the challenges inherent to the performance of a Service related to: (1) electroplating and metal finishing; (2) damage to the Component due to metal imperfections while processing; (3) damage to the Component due to changes in grade or composition of materials; (4) damage to the Component due to original manufacturing and/or fabrication imperfections; and/or (5) similar plating or metal finishing defects from metal processing that occur outside the reasonable control of StandardAero including any operations or processes performed by StandardAero related to “salvaging” parts or materials, such work will be performed on a “reasonable efforts” basis and Customer will pay in full the prices for the Services performed and no liability will attach to StandardAero regardless of the results. For clarification, Customer acknowledges that the beforementioned processes and repairs proposed or undertaken by StandardAero are at Customer’s sole
27. Disposition of Property and Storage Costs If Customer’s Components: (1) cannot be Redelivered when ready due to Customer’s (a) act or failure to act, (b) refusal to accept Redelivery, or (c) request that Redelivery not be made when otherwise ready; or (2) are required to be placed on hold due to an Event of Force Majeure or at the direction of Customer, StandardAero may make Redelivery by placing the Components in storage. In such event: (1) all reasonable expenses StandardAero incurs for activities such as, but not limited to, preparation for placement into storage, handling, reasonable storage fees, inspection and preservation will be due and payable on receipt of StandardAero’s invoice for same; and (2) all risks of loss associated with the Components will pass to Customer upon placing the Components in storage. Additionally, StandardAero shall have the right to dispose of the Components without any further notice as it sees fit, including but not limited to, selling, destruction of, or scrapping of said Components. Such right to dispose of the property shall also apply if arrangements are not made by Customer within ninety (90) days after notification from StandardAero that the Components need to be dispositioned. If the Components are sold, any proceeds shall be utilized as payment toward any amount due to StandardAero. Said rights are in addition to any other rights StandardAero may have to seek
28. Customer Furnished Material Consistent with the charges specified in the Offer and with StandardAero’s prior written approval, Customer may supply agreed parts to StandardAero if the part is: (1) furnished with an Approved Aviation Authority serviceability tag, when applicable; and (2) ready for immediate use (“Customer Furnished Material”). If Customer’s delay in providing Customer Furnished Material delays StandardAero performance, StandardAero may supply the parts at Customer’s expense. StandardAero disclaims all liability for Customer Furnished Material and Customer will indemnify StandardAero from and against any and all claims, demands, losses, costs and expenses for the performance of such Customer Furnished Material. Customer Furnished Material shall be subject to a material handling fee as specified in the
29. Ethics StandardAero follows its own ethics code of conduct (“Code of Conduct”). In the event Customer has its own code of conduct, it is Customer’s responsibility to review and verify that StandardAero’s Code of Conduct is aligned with the principles of Customer’s code. In no event shall StandardAero be governed or subject to customer’s code of conduct. Customer acknowledges and confirms that all amounts paid or related to the Agreement shall be for actual services rendered. Under no circumstances shall either Party, its employees, agents, or other person operating on its behalf, accept, offer, promise, give, or agree to give any money, gift, loan, or other benefit or advantage, either directly or through intermediaries, to a Public Official, (or private person in the case of the U.K. Bribery Act), for that official, private person or third-party, to exert influence, act or refrain from acting in relation to the performance of official duties, in order to obtain or retain business or other improper advantage under the Agreement. As used herein, “Public Official” (or “Government Official”) includes, without limitation, (1) any official, employee, or agent of, or one who is in any manner connected with, any government or government entity, including any department, agency, instrumentality of any government, government-owned entity, or government- controlled entity, or any person acting in an official capacity thereof; (2) any candidate for political office, any political party or any official of a political party; (3) any director, officer, or employee of a public international organization (e.g. United Nations, World Bank, or International Monetary Fund); or (4) any member of a royal or ruling family. Customer represents and warrants to StandardAero that it will comply with all laws of the country(ies)/territory(ies) where Customer operates which are applicable to the performance under the Agreement, including without limitation, the U.S. Foreign Corrupt Practices Act (“FCPA”), the K. Bribery Act (“U.K. Act”), the Corruption of Foreign Public Officials Act of Canada (“CFPOA”) and the Organization for Economic Co-Operation & Development (“OECD”) Convention on Combating Bribery of Foreign Officials in International Business Transactions (collectively “Ethics Legislation”). Nothing contained herein will require StandardAero to make any payment directly or indirectly under the Agreement which in StandardAero’s good faith determination violates or is inconsistent with the Ethics Legislation. The Parties represent and warrant that no agent, finder, or commercial intermediary was instrumental in arranging or bringing about this transaction and that there are no claims or rights for commissions, fees or other compensation by any person or entity claiming by, through or in connection with this transaction.
30. Cybersecurity, Environmental, and Social Governance Compliance
StandardAero acknowledges that there are various initiatives both domestically and internationally with respect to general compliance issues, including but not limited to cybersecurity, environmental, ethics, and social governance issues. StandardAero maintains its own compliance efforts which may be found at: https://standardaero.com/aboutus/corporatesustainability/. If an independent evaluation is requested by Customer, StandardAero shall provide information pertaining to its third-party assessment issued by a provider selected at StandardAero’s sole discretion. In no event shall StandardAero provide responses to customized or Customer specific questionnaires or surveys whether issued by Customer’s supply chain organization or other means.
31. Dispute Resolution and Governing Law The Agreement and Services rendered thereunder shall be governed by the laws of the State of New York, (excluding its conflict of law provisions, the UN Convention on Contracts for the International Sale of Goods, and any laws which govern the validity, perfection, or creation of any lien or security interest hereunder, and the exercise of rights or remedies with respect of such lien or security interest for a particular item which will be governed by the laws of the applicable jurisdiction pertaining to liens). All procedural matters are to be governed by the Federal Rules of Civil Procedure unless the Parties agree otherwise in If any dispute, controversy or claim arises out of or in connection with the Agreement (a “Dispute”), the Parties shall first attempt, in good faith, to resolve the Dispute through negotiation between their designated senior management representatives for a period of thirty (30) days from the date of notice of the Dispute sent by one Party to the other Party (“Dispute Notice”). The Party sending the Dispute Notice shall, in such notice: (1) set forth the specifics of the Dispute in detail; and (2) designate its senior management representative. The other Party shall, within five (5) business days after receiving the Dispute Notice and by written notice to the initiating Party, designate its senior management representative and add any other issues or claims for resolution not identified in the Dispute Notice.
32. Subcontracting StandardAero has the right to subcontract any Service to any subcontractor that is properly certified by the Approved Aviation Authority, where applicable, or is an approved StandardAero
33. Assignment The Agreement may not be assigned without the prior written consent of the other Party, except that Customer consent will not be required for an assignment by StandardAero to one of StandardAero’s affiliates.
34. Waiver of Immunity If Customer is incorporated or based outside the United States, to the extent that Customer becomes entitled to sovereign or other immunity from any legal action, Customer waives such immunity in connection with the
35. Language, Notices All correspondence and documentation connected with the Agreement will be in English, given in writing, effective upon receipt, and provided to the addresses set forth on the Offer, which may be changed by written
36. Non-Waiver of Rights and Remedies Failure or delay in the exercise of any right or remedy under the Agreement will not waive or impair such right or No waiver given will require future or further waivers.
37. Survivability Any portion of the Agreement determined to be contrary to any controlling law, rule or regulation will be revised or deleted and the remaining balance will remain in full force and
38. Entire Agreement The Agreement shall constitute the entire understanding between Customer and StandardAero with regard to the Services provided and supersedes all prior agreements, understandings, or arrangements between the Parties.
This Catalog Confidentiality Agreement (“Agreement”) establishes the terms of use, handling, protection, and safeguarding by Customer (“Customer” shall mean the person requesting access to the Catalog and their employer) required for access StandardAero’s prices (“Catalog”) to procure repair and overhaul services (“Services”) from StandardAero (hereinafter the “Purpose”).